SHIPPING & RETURNS
SHIPPING
All orders placed are packaged securely to ensure your artwork reaches you in perfect condition.
Delivery Within Australia
All orders shipped within Australia are complimentary and are tracked with a tracking number and requires a signature on delivery.
International Deliveries
International shipping is calculated at checkout based on the weight of the package. This is a tracked service and requires a signature on delivery.
Taxes, Duties and Tariffs
Please be aware that for orders shipped outside of Australia, additional taxes, duties and tariffs may apply based on the destination country’s regulations. These charges are beyond our control and are the responsibility of the recipient. We recommend checking with your local customs office to understand any potential fees associated with the import of artworks.
If you have any further questions or special requests regarding shipping, feel free to contact us using the contact button below.
REFUNDS
Kindly choose your selections carefully as once an order is submitted, we are unable to process refunds or accept returns unless the goods have been damaged during transit. If your artwork arrives damaged, please contact us with 5 days of receipt.
To initiate the process, kindly provide photos of the damaged artwork and packaging. This will assist us in understanding the extent of the damage and allow us to discuss a resolution with you promptly.
We are committed to ensuring customer satisfaction and in the unfortunate event of damage, we will work together to find a suitable solution. Contact us below.